Contact Hawaii Healing Tree

Got a question about how we review sweepstakes casinos, spotted something that needs updating, or just want to flag a new social casino we should look at? This page covers the ways to reach us and what we can help with.

How to reach us

The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can — the name of the operator involved, the page you were reading, and what prompted the message. We read every email and generally reply within a couple of business days, though busier periods can push that out slightly.

What we can help with

Corrections to details on a sweepstakes casino write-up, such as an outdated welcome offer, a changed state-eligibility list, or a redemption threshold that's shifted.
Suggestions for social casinos or sweeps coins platforms we haven't covered yet.
General questions about how the Gold Coins and Sweepstakes Coins model works, or how our editorial ratings are put together.
Feedback on your own experience signing up, claiming a welcome bonus, or going through identity verification at any operator listed here.

What we can't help with

We're an independent research and comparison site, not a customer service desk for any of the platforms we cover. If you have an account issue, a delayed redemption, a payment query, or a dispute with a specific sweepstakes casino, you'll need to contact that operator directly through the support channel listed in their own terms and conditions. We're not able to access anyone's account, intervene in a redemption, or speed up identity verification on a platform's behalf.

Similarly, we can't offer legal advice on whether a particular sweepstakes casino is permitted in your state. Availability changes and varies by jurisdiction, so always check an operator's current terms before signing up. If you'd like background on how oversight and consumer protections generally work in this space, our Responsible Gambling page is a useful starting point.

Before you write in about a specific offer

Welcome bonuses and daily rewards — like the Gold Coin packages and free Sweepstakes Coins listed on our comparison pages — are set and changed by each operator, not by us. If you think a headline offer, a wagering condition, or a minimum redemption amount has changed since we last checked it, that's exactly the kind of tip we want to hear about, since it helps us keep the site accurate for the next reader. Just note the operator name and the date you saw the change.

Site policies and background

If your message relates to how we operate as a publisher, you may also want to check our About Us page for background on the site, or our Terms and Conditions for the legal detail governing use of this site. Neither page replaces direct contact with an operator, but they answer most questions about who we are and how the site works.

A quick note before you sign up anywhere

Sweepstakes casinos generally let you participate without making a purchase, typically through a free entry method alongside any paid Gold Coin packages, and they operate under a different legal and promotional structure than licensed real-money online casinos. Rules on age, eligible states, and redemption vary by operator and can change, so if a question you're sending us is really about eligibility or terms for a specific platform, checking that operator's own terms page alongside your message to us will usually get you a faster answer.